Contact us
Email us at info@groundgame.ie. If you're a registered customer, we'll apply a permanent discount to your account. Don't have an account yet? We'll help you set one up and add your discount.
Place a group order
Collect orders among your friends or club members and make purchases using your account. The higher the order amount, the more points you get.
The Affiliate program is addressed to coaches and sports clubs. If you are an individual customer, check out our loyalty program.
Why join our Partner Program?
Order with a Discount
You buy with a permanent discount and earn on every placed order. The higher the order value, the more points on your account.
You exchange points for products
You can exchange your collected points for products included in the Partner Program. Check your balance in your customer account.
Clear rules
Our partnership is built on clear rules. You have full control over your points and complete tracking of all orders placed through your referral.
Frequently Asked Questions
POINTS
1. How are points calculated?
Points are credited for each order 14 days after the order date.
Their number depends on the value of the purchased products (you can find information on how many points you receive for purchasing a given item below its price on the product page). You can check the number of points assigned to your account in the "Loyalty Program" tab in your profile.
2. Do points expire?
Yes, points are valid for one year from the moment they are received. Unused points expire.
3. How do I use my collected points?
You can exchange points for discount coupons in two ways.
Log in to your account and go to your cart. At the bottom of the screen, above the order total, you will see your points balance and the "Exchange points" option. After clicking it, enter the number of points you want to exchange. The system will generate a single-use discount coupon that you can use when placing your order.
You can also exchange points under the "Loyalty Program" tab in your customer account.
4. I exchanged points for a coupon, but I don't want to use it. Can I get my points back?
Yes. You can cancel the coupon in the cart by clicking the arrow next to its name and value. The points will then automatically return to your balance.
5. What happens if I exchange points for a discount coupon in the cart but do not place the order?
Unused discount coupons are displayed in the "My coupons" section of the Loyalty Program on your account. A discount coupon is valid for one year from the moment it is generated.
6. My points disappeared. What should I do?
One of the most common reasons is exchanging points for a discount coupon and not using it. Please check the Loyalty Program tab on your account and navigate to "My coupons" - the coupons corresponding to the "missing" points should be there.
If you have no unused discount coupons and your point balance is still incorrect, please contact us at: shop@groundgame.com.
DISCOUNT CODES
1. I have a discount code. How do I use it?
Enter the discount code at checkout. You can use one discount code per order.
DISCOUNTS AND PROMOTIONS
1. I want to buy with both a discount code and points. How do I do that?
This is not possible, as promotions and discounts cannot be combined. If you want to take advantage of both offers, please place one order using the code and a second order using your points.
2. I have an assigned account discount. Why isn't an additional discount being applied?
Because promotions and discounts cannot be combined. In the cart, the system automatically selects the best deal for you.
3. Does my discount code / assigned discount work during other sales and promotions?
No. During sales and special promotional events (such as Black Week), codes and assigned discounts are inactive because the system applies the most favorable offer for you. During these periods, the offered event discounts are higher than standard customer discounts.
Need more information?
If you want to learn more about club orders, contact us and we will provide details of our offer and gladly answer any questions.
+353 857286592
info@groundgame.ie